PRIVACY POLICY

Ahmad Mukhtar (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our site, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of personal data:

  • Identity & Contact Data: Full name, billing/delivery address, email address, phone number.
  • Transaction Data: Details of products you purchase, payment method (we do not store full card details – payments are processed securely by Shopify Payments, PayPal, or other gateways).
  • Technical Data: IP address, browser type, time zone, operating system, and device information.
  • Usage Data: Pages visited, time spent on site, products viewed, and interactions.
  • Communication Data: Any messages you send via contact forms, email, or social media.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders (including shipping and returns).
  • To communicate with you about your order, queries, or customer support.
  • To send you marketing emails (only if you have subscribed and consented).
  • To improve our website, products, and customer experience through analytics.
  • To comply with legal obligations (e.g., tax records, fraud prevention).

We will only use your data where we have a lawful basis, such as contract performance, consent, or legitimate interest.

3. Sharing Your Information

We do not sell, rent, or trade your personal data. We only share your information with trusted third parties who help us operate our business:

  • Shopify Inc. – Our e-commerce platform (hosting, checkout, analytics). Shopify’s privacy policy applies.
  • Payment Processors – e.g., Shopify Payments, PayPal – to process transactions securely.
  • Shipping Carriers – e.g., Royal Mail, DHL – to deliver your orders.
  • Marketing & Analytics – e.g., Google Analytics, Facebook Pixel (only with consent where required).

We ensure all third parties handle your data in compliance with data protection laws.

4. International Transfers

Your data may be transferred and stored outside the UK or European Economic Area (e.g., Shopify’s servers in the US). We ensure adequate safeguards are in place, such as Standard Contractual Clauses, to protect your information.

5. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. Cookies are small text files stored on your device.

You can manage cookie preferences through your browser settings or our cookie banner. Disabling certain cookies may affect site functionality.

For detailed information, see our [Cookie Policy] (if separate) or review Shopify’s cookie usage.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements. Transaction records are typically kept for a minimum of 6 years per UK tax law. After this period, your data will be securely deleted or anonymised.

7. Your Rights (UK & GDPR)

Under data protection law, you have the right to:

  • Access – Request a copy of the personal data we hold about you.
  • Rectification – Correct any inaccurate or incomplete information.
  • Erasure – Request deletion of your data in certain circumstances.
  • Restriction – Limit how we process your data.
  • Portability – Receive your data in a structured, commonly used format.
  • Object – Object to direct marketing or processing based on legitimate interests.
  • Withdraw Consent – Where processing relies on your consent, you may withdraw it at any time.

To exercise any of these rights, contact us at [your email – e.g., info@ahmadmukhtar.com]. We will respond within one month. If you are unsatisfied with our response, you have the right to complain to the UK Information Commissioner’s Office (ICO).

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Third-Party Links

Our site may include links to external websites (e.g., social media platforms). We are not responsible for the privacy practices of these websites; please review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. The “Last Updated” date at the top will indicate when revisions were made. We encourage you to review this page periodically.

11. Contact Us

For any questions, concerns, or data requests, please reach out:

  • By email: ahmaduk347@gmail.com

  • By phone: 03207419767

  • By mail: Main Satyana Road Faisalabad Pakistan